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Manager, Network Operations & Service Delivery

Job Summary

The Manager, Network Operations & Service Delivery is responsible for coordinating the day-to-day operation, service assurance and operational readiness of NTEL’s technology infrastructure and digital services. The role ensures reliable network operations, effective incident management, operational support for new technology deployments, and continuous improvement of operational processes.

Working closely with Engineering, IT, Digital Services and Commercial teams, the

Manager supports the successful transition of projects into Business-as-Usual (BAU) operations while maintaining high levels of network availability, service quality and customer experience.

Key Responsibilities

Network Operations

Coordinate the day-to-day operation of NTEL’s Network Operations Centre (NOC).
Monitor network performance, availability and service health.
Coordinate Incident, Problem and Change Management activities.
Support operational response during major network incidents.
Assist with operational readiness for new technologies and service launches.
Recommend improvements to operational efficiency.

Service Assurance

Monitor service quality across mobile, fixed and digital services.
Coordinate resolution of customer-impacting incidents.
Prepare service performance reports and dashboards.
Monitor compliance with agreed SLAs.
Support continuous improvement initiatives to enhance service quality.

Service Delivery & Operational Readiness

Coordinate operational acceptance of new network deployments.
Support Go-Live readiness activities for technology projects.
Participate in operational governance and Change Advisory Board (CAB) meetings.
Ensure operational documentation is completed before service acceptance.
Coordinate service transition from implementation to operations

Operational Processes

Maintain Standard Operating Procedures (SOPs).
Recommend improvements to operational workflows.
Support automation initiatives across Operations.
Track operational KPIs and identify improvement opportunities.
Promote operational best practices within the technology team.

Technology Programme Support

Support operational delivery for:

National Roaming
Project NOVA
Air Fiber Services
Enterprise Connectivity
Digital Services
Emerging Technology Deployments

Responsibilities include:

Operational readiness
Service acceptance
Go-Live coordination
Operational support
Post-implementation review

Customer Experience

Monitor operational performance affecting customer experience.
Analyse service trends and recommend corrective actions.
Support initiatives to improve customer satisfaction.
Ensure operational issues are resolved within agreed timelines.

Vendor Coordination

Coordinate day-to-day engagement with managed service providers and vendors.
Track vendor performance against agreed SLAs.
Support operational acceptance of vendor deliverables.
Escalate operational issues where necessary.
Maintain operational records and action trackers.

Team Coordination

- Coordinate the activities of the NOC, Service Assurance and Operations teams.
- Provide technical guidance and coaching to team members.
- Support skills development and knowledge sharing.
- Promote teamwork, accountability and operational discipline.

Requirements

Bachelor’s Degree in Electrical/Electronics Engineering, Telecommunications

Engineering, Computer Science or related discipline.

Master’s Degree is an advantage.

Minimum 6–8 years of experience in telecommunications operations, network implementation or managed services.

Minimum 3 years in a supervisory or technical coordination role.

Experience supporting multi-vendor telecommunications environments.

Good understanding of mobile, fixed and enterprise telecommunications networks.

Skills & Competencies

Network Operations

Service Assurance

Incident Management

Change Management

Network Performance Monitoring

Service Delivery

Operational Support

Operational Documentation

KPI Reporting

Process Improvement

Leadership Competencies

Planning & Coordination

Teamwork

Customer Focus

Communication

Problem Solving

Stakeholder Engagement

Accountability

Results Orientation

Continuous Improvement

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Manager, Network Operations & Service Delivery as the subject of the email.

Social Media Manager

Job Summary

We are seeking a creative, digitally savvy, and results-driven Social Media Manager to manage the company’s digital presence across social media, the corporate website, and other online platforms. The successful candidate will create engaging content, manage social media channels, support website management, improve search engine visibility (SEO), execute digital marketing campaigns, and enhance customer engagement to strengthen ntel’s brand and drive business growth.

The ideal candidate is a strong storyteller with expertise in content creation, social media management, website administration, SEO, analytics, and emerging digital technologies.

Key Responsibilities

Develop and execute ntel’s social media strategy aligned with business objectives.

Plan and manage an integrated content calendar across all social media platforms.

Create engaging content to grow ntel’s online presence and community.

Monitor social media channels, respond to customer enquiries, and manage online reputation.

Coordinate social media coverage of corporate events, product launches, CSR initiatives, and company activities.

Identify and leverage emerging trends, platforms, and digital opportunities.

Produce high-quality multimedia content, including videos, reels, graphics, photography, blogs, newsletters, and marketing materials.

Write compelling copy for social media, website pages, email campaigns, press releases, and promotional collateral.

Ensure all content aligns with ntel’s brand guidelines and messaging.

Collaborate with internal teams, agencies, designers, videographers, and influencers to deliver engaging campaigns.

Support the management and regular updating of the ntel website using the Content Management System (CMS).

Ensure consistency between website and social media content, keeping all digital content current, accurate, user-friendly, and aligned with business objectives.

Implement SEO best practices, including keyword optimisation, metadata management, and content optimisation.

Monitor website performance using Google Analytics, Google Search Console, and other digital tools, recommending improvements where necessary.

Support digital marketing campaigns across paid and organic channels.

Coordinate email marketing campaigns, landing pages, and digital newsletters.

Assist with paid social media advertising and campaign optimisation.

Monitor and analyse campaign, website, and social media performance, providing regular reports and actionable insights.

Stay abreast of AI tools, digital trends, competitor activities, and emerging technologies to recommend innovative campaigns.

Build and maintain positive relationships with ntel’s online community.

Respond professionally to customer comments, messages, and enquiries, escalating issues where necessary.

Monitor customer sentiment and recommend initiatives to improve customer experience.

Requirements

Bachelor’s degree in Communications, Marketing, Digital Media, Public Relations, Journalism, Computer Science, Information Technology, or a related field.

Minimum of 3–5 years’ experience in social media management, digital marketing, content creation, or website administration.

Experience in telecommunications, technology, fintech, or digital services is an advantage.

Experience with social media scheduling and management tools.

Knowledge of email marketing platforms and CRM systems.

Experience managing websites using CMS platforms such as WordPress.

Strong understanding of SEO, website optimisation, Google Analytics, Google Search Console, and Meta Business Suite.

Skills & Competencies

Excellent copywriting, editing, and storytelling skills.

Strong photography, videography, video editing, and graphic design skills (Canva and/or Adobe Creative Suite).

Strong analytical, project management, organisational, and stakeholder management skills.

Ability to manage multiple projects, meet deadlines, and work collaboratively.

Creative, innovative, and passionate about digital communication and technology.

Excellent communication and interpersonal skills.

Highly organised, detail-oriented, and customer-focused.

Self-motivated, proactive, adaptable, and eager to learn emerging digital technologies and AI tools.

Able to thrive in a fast-paced environment while delivering high-quality results.

Basic knowledge of HTML/CSS is an added advantage.

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Social Media Manager as the subject of the email.

Legal Manager

Job Summary

The Manager, Legal Department will provide practical legal, compliance, governance and litigation support to the Company. The resource is responsible for strengthening the company’s compliance framework, supporting the Company Secretary on statutory and corporate governance matters, and assisting with the effective management of disputes, claims, and liaising with external counsel to manage litigation.

Key Responsibilities

Expand the Company’s existing legal compliance framework, implement and monitor same in line with the company’s policies and procedures.

Track and follow any changes in applicable laws, regulations, codes and industry standards, and advise management on their impact as well as devising remediations for such impacts.

Conduct compliance risk assessments in line with the Enterprise Risk Charter and recommend practical mitigation measures.

Support internal audits, regulatory examinations and compliance reviews by preparing required documentation and responses.

Maintain compliance registers, statutory records, policy trackers and evidence of compliance activities.

Design and deliver legal and compliance awareness training for relevant employees and business units.

Support due diligence reviews of third parties, vendors, counterparties and business partners where legal or compliance risk is identified.

Assist the Company Secretary with board, committee and shareholder meeting preparation, including notices, agendas, board packs, resolutions and minutes.

Support statutory filings, regulatory submissions and maintenance of corporate records.

Monitor governance obligations and ensure timely compliance with applicable corporate law and internal governance requirements.

Assist with the implementation of board decisions and follow up on action items arising from meetings.

Support the maintenance of registers, governance calendars, delegation of authority documents and corporate approvals.

Provide legal input on corporate transactions, restructurings, appointments, resignations and other governance matters.

Support the management of litigation, arbitration, mediation, investigations, claims and other dispute resolution processes.

Coordinate with external counsel, internal stakeholders and witnesses to ensure timely preparation of pleadings, evidence, correspondence and case updates.

Maintain a litigation tracker, including case status, deadlines, exposure, next steps, costs and key risks.

Review case documents, legal opinions, court processes and settlement proposals, and provide concise summaries to management.

Assist with document preservation, discovery, information gathering and preparation for hearings, meetings and negotiations.

Monitor legal costs and support the review of external counsel invoices, budgets and performance.

Recommend practical strategies to reduce dispute exposure and improve internal processes based on litigation trends.

Draft, review and negotiate contracts, correspondence, memoranda, policies and other legal documents.

Provide timely legal advice to business units on commercial, operational, employment, regulatory and risk-related matters.

Identify legal risks in business activities and recommend appropriate controls and mitigations.

Maintain organised legal files, templates, registers and knowledge resources.

Prepare reports, legal updates and management briefings as required.

Promote a culture of ethics, accountability, confidentiality and compliance across the organisation.

Requirements

Bachelor’s degree in Law from a Nigerian or other recognized University

Must be called to the Nigerian Bar with a current license to practice Law in Nigeria.

Minimum of seven years’ post-qualification or relevant legal experience, preferably in an in-house legal department, a busy law firm, regulated organisation or corporate secretariat function.

Experience in compliance management, corporate governance, litigation support and contract review.

Good understanding of company law, regulatory compliance, dispute resolution, legal risk management and corporate governance practices.

Experience working with external counsel, regulators, auditors and senior internal stakeholders.

Skills & Competencies

Strong legal research, drafting, analytical and problem-solving skills.

Sound judgment, discretion and ability to handle confidential and sensitive information.

Excellent organisational skills and ability to manage multiple priorities, deadlines and stakeholders.

Clear written and verbal communication skills, including ability to explain legal issues in practical business terms.

Attention to detail and commitment to accurate record keeping.

Strong stakeholder management and collaboration skills.

Ability to work independently while escalating material risks appropriately.

High ethical standards, integrity and professional accountability.

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Legal Manager as the subject of the email.

Commercial Executive - Enterprise

Job Summary

To drive revenue growth and market expansion by acquiring new customers, developing business opportunities, managing strategic customer and channel relationships, and delivering tailored enterprise connectivity and ICT solutions within an assigned territory.

Key Responsibilities

1.Business Development & Revenue Growth

Develop and execute territory sales strategies to achieve revenue, customer acquisition and retention targets.

Identify, prospect and convert new enterprise, SME and strategic business opportunities.

Build and maintain a healthy pipeline of qualified sales opportunities.

Drive market penetration and increase market share across the assigned territory.

Prepare commercial proposals and lead negotiations through to successful contract closure.

Deliver monthly, quarterly and annual commercial targets.

2.Territory Ownership

Own the commercial performance of the assigned territory.

Develop territory growth plans aligned with business objectives.

Identify underserved markets and emerging commercial opportunities.

Monitor territory performance and implement corrective actions where targets are at risk.

Recommend initiatives to improve revenue and commercial performance.

3. Customer & Account Management

Build and maintain strong relationships with enterprise customers and key decision-makers.

Ensure high levels of customer satisfaction, retention and account growth.

Identify cross-selling and upselling opportunities.

Resolve complex customer issues through effective collaboration with internal stakeholders.

Develop long-term strategic customer relationships.

4. Channel & Partner Management

Build productive relationships with distributors, resellers, ISPs, agencies and strategic partners.

Drive channel productivity and commercial performance.

Coach and support Sales Agents and channel partners to improve sales effectiveness.

Monitor partner performance against agreed KPIs.

Ensure partners have the necessary product knowledge and commercial support.

Resolve operational issues impacting channel performance.

5.Sales Operations

Maintain an accurate sales pipeline and revenue forecast.

Monitor sales performance against targets.

Prepare weekly and monthly commercial reports.

Maintain accurate CRM and customer records.

Ensure compliance with all sales governance and reporting requirements

6. Market Intelligence

Monitor competitor activities, pricing and market trends.

Gather customer insights and market intelligence.

Provide recommendations to improve commercial performance.

Identify business risks and emerging opportunities.

7. Solution Selling

Understand customer business challenges and recommend appropriate telecommunications, connectivity and ICT solutions.

Deliver compelling customer presentations and commercial proposals.

Collaborate with Product, Technology, Customer Experience and Marketing teams to deliver customer solutions

8. Cross-Functional Collaboration

Work closely with Marketing, Product, Finance, Technology and Customer Experience teams.

Support successful product launches and commercial campaigns.
Liaise with Learning & Development to ensure channel partners receive appropriate product and sales capability training.

Requirements

Bachelor’s degree in Business Administration, Marketing, Economics or a related discipline.

A professional sales or marketing qualification will be an added advantage.

Minimum of 6–8 years’ progressive experience in telecommunications, ICT, technology, FMCG or a similar commercial environment.

Proven experience in business development, enterprise sales, account management and channel management.

Demonstrated success in consistently achieving or exceeding commercial targets.

Experience managing strategic customer relationships and commercial negotiations.

Experience working with distributors, resellers, ISPs or channel partners.

Technical Competencies

Business Development

Enterprise & SME Sales

Territory Management

Account Management

Channel Management

Consultative Selling

Commercial Negotiation

Pipeline Management

Sales Forecasting

Market Analysis

CRM Systems

Microsoft Office Suite

Leadership Competencies

Commercial Acumen

Results Orientation

Customer Focus

Strategic Thinking

Relationship Building

Stakeholder Management

Negotiation & Influencing

Analytical Thinking

Planning & Execution

Resilience

Communication Skills

Problem Solving

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Commercial Executive – Enterprise as the subject of the email.

Head, Active Networks & Engineering

Job Summary

The Head, Active Networks & Engineering is responsible for leading the planning, engineering, deployment, optimisation and evolution of NTEL’s Active Network infrastructure. The role provides strategic and operational leadership across Mobile Access, Fixed Wireless Access and Fixed Access Networks, ensuring that network investments support the Company’s commercial objectives, technology roadmap and long-term growth strategy. The role serves as the principal engineering authority for Active Networks within the Chief Technology & Innovation Office (CTIO), providing technical leadership across engineering teams, strategic programmes, technology partners and vendors. The position is accountable for engineering governance, network performance, technology evolution and the successful delivery of major network transformation initiatives.

Key Responsibilities

1. Active Network Engineering

• Lead engineering activities across Mobile Access, Fixed Wireless Access and Fixed Access Networks.

• Oversee network planning, design, deployment, integration and optimisation activities.

• Approve engineering designs, implementation methodologies and technical documentation.

• Ensure engineering standards and best practices are consistently applied across all network deployments.

• Support the evolution of NTEL’s access network technologies.

2. Network Planning & Expansion

• Develop network expansion and capacity plans aligned with business objectives.

• Lead rollout planning for new sites, coverage expansion and service launches.

• Identify network bottlenecks and recommend expansion initiatives.

• Ensure efficient utilisation of network infrastructure and engineering resources.

• Support strategic planning for future network growth.

3. Strategic Programme Delivery Provide engineering leadership across strategic initiatives including:

• National Roaming Programme

• Project NOVA

• Air Fiber Expansion

• Fixed Network Expansion

• Enterprise Connectivity Solutions

• Future Network Technologies Responsibilities include:

• Technical solution validation

• Engineering approvals

• Design reviews

• Risk assessment and mitigation

• Acceptance testing

• Deployment governance

4. IP & Wholesale Network Integration

• Provide engineering oversight for the integration of Active Networks with NTEL’s Carrier IP and Transport Network.

• Work closely with the Manager, IP & Datacom Networks to deliver scalable Layer 2 wholesale services and enterprise connectivity solutions.

• Ensure Active Network designs support current and future broadband, wholesale and enterprise service requirements.

• Support the engineering integration of Data Centres, Internet Transit and Carrier Ethernet services with the Active Network.

5. Network Performance & Optimisation

• Drive continuous improvement of network quality, customer experience and engineering performance.

• Lead network optimisation initiatives to improve coverage, capacity, accessibility, retainability and throughput.

• Oversee feature implementation, network benchmarking and performance improvement programmes.

• Review network KPIs and implement engineering actions to achieve agreed service targets.

• Promote engineering best practices through proactive performance analysis and continuous optimisation.

6. Vendor & Partner Management

• Manage technical relationships with equipment vendors, technology partners and system integrators.

• Review technical proposals and engineering solutions.

• Support technical evaluations, acceptance testing and solution validation.

• Monitor vendor technical performance and ensure compliance with engineering standards.

• Serve as the primary engineering interface between NTEL and strategic technology partners.

7. Technology Standards & Governance

• Establish engineering standards, policies and design principles.

• Develop and maintain network engineering guidelines and documentation.

• Review technical risks and implement mitigation strategies.

• Ensure compliance with internal engineering governance and industry best practices.

• Promote continuous improvement in engineering quality and delivery.

8. Team Leadership

• Lead, mentor and develop engineering managers, specialists and project teams.

• Build a culture of technical excellence, accountability and continuous improvement.

• Identify capability gaps and develop technical succession plans.

• Promote innovation, knowledge sharing and engineering best practices.

• Foster collaboration across Engineering, Operations, Commercial and Enterprise teams.

Requirements

• Bachelor’s degree in electrical/Electronics Engineering, Telecommunications Engineering, Computer Science or a related discipline.

• Master’s Degree is an added advantage.

• Minimum of 10 years’ experience in telecommunications engineering.

• Minimum of 5 years in a senior engineering leadership role.

• Demonstrated experience in planning, deploying and optimising carrier-grade mobile and fixed access networks.

• Experience leading cross-functional engineering teams and strategic transformation programmes.

• Strong understanding of mobile, broadband and wholesale telecommunications networks.

Technical Competencies

Mobile Radio Access Networks (4G/5G)

Fixed Wireless Access Technologies

Fixed Access Networks

Radio Network Planning & Optimisation

Network Performance Management

Carrier IP & Active Network Integration

Network Architecture & Engineering

Capacity Planning

Engineering Governance

Vendor & Technology Management

Leadership Competencies

Strategic Thinking

Technical Leadership

Commercial Awareness

Stakeholder Management

Decision Making

Vendor Negotiation

Executive Communication

Coaching & Mentoring

Innovation

Results Orientation

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Head, Active Networks & Engineering as the subject of the email.

Specialist, Carrier IP & Wholesale Networks

Job Summary

The Manager – Carrier IP & Wholesale Networks is responsible for the planning,
design, implementation and evolution of NTEL’s Carrier IP, Metro Ethernet and
Wholesale Network infrastructure.
The role serves as the technical authority for carrier-grade IP networking, supporting
nationwide Layer 2 and Layer 3 wholesale services, Enterprise connectivity, Internet
Transit, Data Centre interconnectivity and Project NOVA. The position ensures that
NTEL’s IP infrastructure is scalable, resilient, secure and capable of supporting the
Company’s broadband and wholesale growth strategy.
The role combines technical leadership with hands-on engineering, providing expert
guidance on IP architecture, network integration and service delivery while
supporting future expansion of the Carrier IP team

Key Responsibilities

Carrier IP Network Engineering

Design, deploy and optimise NTEL’s Carrier IP infrastructure.
Develop scalable IP/MPLS and Metro Ethernet architectures.
Plan backbone expansion and IP capacity growth.
Ensure high availability, resilience and redundancy across the IP network.
Develop engineering standards for Carrier IP infrastructure.

Wholesale Network Services

Lead the engineering and delivery of Layer 2 Ethernet Services.
Lead the engineering and delivery of Layer 3 VPN Services.
Lead the engineering and delivery of Metro Ethernet services.
Lead the engineering and delivery of Enterprise Connectivity services.
Lead the engineering and delivery of ISP Connectivity services.
Lead the engineering and delivery of Internet Transit Services.
Lead the engineering and delivery of Carrier Ethernet Services.
Lead the engineering and delivery of Data Centre Interconnect services.
Support commercial development of wholesale broadband services.

Project NOVA Technical Ownership

Serve as technical owner for the IP components of Project NOVA.
Lead Tarana aggregation network design.
Define the IP addressing strategy.
Develop VLAN architecture.
Design QoS requirements.
Support service provisioning.
Ensure high availability.
Support ISP onboarding.
Support wholesale service activation.

Network Architecture & Integration

Develop IP network architecture supporting mobile, enterprise and wholesale services.
Integrate Carrier IP infrastructure with Active Networks, Core Networks and Data Centres.
Support National Roaming integration.
Develop scalable routing and switching architectures.
Ensure network security and segmentation.

Data Centre & Internet Connectivity

Manage Data Centre connectivity architecture.
Design Internet Transit redundancy.
Support peering relationships.
Manage BGP routing policies.
Support Internet Exchange connectivity.

Engineering Standards & Optimisation

Develop engineering standards for Carrier IP infrastructure.
Monitor network performance and utilisation.
Identify capacity constraints.
Recommend network optimisation initiatives.
Support automation and network modernisation.

Vendor & Technical Support

Evaluate Carrier IP technologies and solutions.
Support technical discussions with vendors.
Review technical proposals.
Participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
Support implementation partners during deployment.

Knowledge Transfer & Capability Development

Mentor junior IP engineers.
Develop engineering documentation and standards.
Support technical training initiatives.
Promote engineering best practices.
Build internal Carrier IP capability.

Qualifications & Experience

Bachelor’s Degree in Electrical/Electronics Engineering, Telecommunications Engineering, Computer Science or related discipline.
Professional IP networking certifications are highly desirable.
Minimum of 7–10 years’ experience in Carrier IP, Transport Networks or Enterprise Networking.
Strong experience designing and implementing IP/MPLS and Metro Ethernet networks.
Experience supporting carrier-grade broadband or wholesale network environments.
Hands-on experience with BGP, OSPF, IS-IS, MPLS, QoS, VLANs, VRRP and Carrier Ethernet technologies.
Experience with Data Centre networking, Internet Transit and ISP interconnections.
Experience working with Huawei, Cisco, Nokia or Juniper networking platforms.

Key Skills

Technical Competencies:

IP/MPLS

Carrier Ethernet

Metro Ethernet

BGP

OSPF

IS-IS

MPLS VPN (L2VPN/L3VPN)

QoS Engineering

Routing & Switching

Network Security

Data Centre Networking

Internet Transit

Peering Architecture

Network Automation

High Availability Design

Leadership Competencies:

Technical Leadership

Analytical Thinking

Problem Solving

Innovation

Stakeholder Management

Vendor Management

Communication

Results Orientation

Collaboration

Continuous Learning

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Specialist, Carrier IP & Wholesale
Networks as the subject of the email.

Facilities & Fleet Manager

Job Summary

The Facilities and Fleet Manager is responsible for the effective management, maintenance, and optimization of the organization’s physical facilities, administrative services, and vehicle fleet across all operating regions. The role ensures safe, compliant, and cost‑efficient operations that support ntel’s business objectives. The position requires close collaboration with Operations, Finance, Legal, and senior leadership to ensure facilities and fleet assets are well maintained, compliant with regulatory requirements, and aligned with corporate standards.

Key Responsibilities

Facilities & Administration

Oversee day‑to‑day maintenance of all buildings, offices, and facilities (MEP).
Manage facility upgrades, utilities, generators, and equipment maintenance.
Coordinate BOQs, drawings, renovations, new builds, space planning, and office relocations.
Develop and manage SLAs and vendors for cleaning, waste management, pest control, housekeeping, and gardening.
Maintain custodianship of facilities contracts, renewals, and vendor performance.
Conduct routine inspections, risk assessments, and prepare facilities reports.
Conduct routine inspections, risk assessments, and prepare facilities reports.
Coordinate payment of utility bills, permits, government levies, and statutory obligations.
Manage company assets including buildings, equipment, fixtures, and fittings.
Manage diesel usage, monitoring, and reordering.
Prepare justifications and obtain approvals for services, purchases, and civil works.

Fleet Management

Manage the company vehicle fleet to ensure availability, safety, and optimal utilization
Develop and enforce fleet management policies and usage guidelines.
Oversee vehicle servicing, repairs, inspections, and maintenance schedules.
Manage vehicle documentation including licensing, insurance, and renewals.
Maintain accurate fleet records, logs, and reports.
Investigate vehicle incidents and recommend corrective actions.
Coordinate vehicle procurement, allocation, replacement, and disposal.
Ensure compliance with transport regulations and safety standards.
Ensure compliance with transport regulations and safety standards.

Qualifications & Experience

Bachelor’s degree in Engineering, Facilities Management, Project Management, or a related discipline.
Master’s degree is an added advantage.
8–10 years of experience in facilities, administration, and/or fleet management.
Experience managing assets, vendors, budgets, and multi‑site operations.
Relevant professional certification is an added advantage.

Key Skills

Strong vendor negotiation and contract management skills.

Excellent communication and coordination abilities.

Strong organizational and record‑keeping skills.

Knowledge of facilities and infrastructure management

Analytical and problem‑solving capability.

Knowledge of fleet operations and transport regulations

High integrity, accountability, and attention to detail.

Ability to manage multiple priorities with minimal supervision.

Proactive and safety‑conscious mindset.

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Facilities & Fleet Manager as the subject of the email.

HSE Manager

Job Summary

The HSE Manager is responsible for establishing, implementing, and maintaining ntel’s Health, Safety, and Environment (HSE) framework across all company operations and sites. This is a new role within the organisation, and the successful candidate will be expected to build the function from the ground up — developing policy, embedding a safety-first culture, and ensuring full compliance with applicable Nigerian regulatory requirements.

The HSE Manager will serve as the organisation’s primary point of accountability for all matters relating to occupational health, employee safety, environmental compliance, and incident management, and will work closely with Operations, Facilities, and senior leadership to integrate HSE principles into day-to-day business activities.

Key Responsibilities

HSE Framework & Policy

Develop, implement, and maintain a comprehensive HSE management system aligned to Nigerian regulatory requirements and international best practice.
Draft, review, and update HSE policies, procedures, and guidelines, ensuring they are communicated, understood, and applied across the organisation.
Establish HSE performance targets and KPIs, and report on progress to senior management on a regular basis.

Regulatory Compliance

Ensure full compliance with applicable regulations including those of the Nigerian Communications Commission (NCC), the National Environmental Standards and Regulations Enforcement Agency (NESREA), and the Federal Ministry of Environment.
Manage regulatory filings, licences, permits, and returns related to HSE matters.
Stay current with changes in HSE legislation and proactively advise management on implications for the business.

Risk Assessment & Hazard Management

Conduct and coordinate regular risk assessments across all ntel sites and operational activities, identifying hazards and recommending appropriate controls.
Develop and maintain a risk register covering HSE-related exposures.
Implement and monitor control measures to eliminate or reduce risk to acceptable levels.

Incident Management

Establish and manage a robust incident reporting and investigation process.
Lead investigations into accidents, near misses, and unsafe conditions, identifying root causes and driving corrective and preventive actions.
Maintain accurate records of all incidents and produce management reports with trend analysis and recommended interventions.

Training & Awareness

Design and deliver HSE induction and ongoing training programmes for all staff, contractors, and site personnel.
Champion a safety-first culture across the organisation through regular awareness campaigns, toolbox talks, and leadership engagement.
Ensure all staff are aware of emergency procedures and that drills are conducted regularly.

Site & Facilities Safety

Conduct regular site inspections and safety audits across ntel’s offices, technical sites, and operational locations.
Oversee contractor HSE compliance, including the review of method statements, risk assessments, and permits to work.
Coordinate with the Facilities team to ensure the working environment meets required safety standards.
Lead and coordinate the design, supply, installation, testing, commissioning, and maintenance of safety and fire protection systems and equipment, including active and passive fire protection systems, PPE, and first aid resources, to ensure equipment reliability and integrity.

Environmental Management

Monitor the organisation’s environmental footprint and ensure compliance with applicable environmental regulations.
Develop and implement initiatives to reduce waste, energy consumption, and environmental impact across operations.
Manage the disposal of electronic waste, hazardous materials, and other regulated substances in accordance with NESREA guidelines.

Emergency Preparedness

Develop, maintain, and test emergency response plans for all key sites.
Coordinate with relevant internal teams and external emergency services to ensure readiness.
Ensure first aid resources, fire safety equipment, and emergency signage are in place and regularly inspected.

Qualifications & Experience

Bachelor’s degree in Environmental Science, Engineering, Occupational Health & Safety, or a related field.
Relevant professional HSE certification — NEBOSH International General Certificate or equivalent.
Minimum 5–8 years of HSE experience, preferably in telecoms, utilities, or a similarly regulated sector.
Demonstrated experience building or significantly developing an HSE function.
Experience managing regulatory relationships such as NCC, NESREA, or equivalent regulatory bodies.
Experience conducting and managing risk assessments across multi-site operations.
Membership of a recognised HSE professional body, such as ISPON, IOSH, or NISP.
Experience managing contractors and reviewing method statements / permits to work.

Key Skills

Strong written and verbal communication skills

Ability to influence and engage stakeholders at all levels, including senior management

Analytical approach to incident investigation and root cause analysis

Proficiency in Microsoft Office and HSE management systems

Proactively identifies and manages risk. Takes regulatory obligations seriously and acts with diligence.

Sound knowledge of Nigerian HSE legislation and regulatory frameworks

Knowledge of international HSE standards (ISO 45001, ISO 14001)

Communicates clearly and confidently with staff, management, contractors, and regulators. Builds buy-in for HSE priorities.

Understanding of telecoms infrastructure safety requirements (towers, base stations, generators)

Takes personal accountability for building a function from scratch. Self-directed and not reliant on being told what to do next.

nvestigates incidents and near misses systematically. Identifies patterns and designs interventions that address root causes.

Works effectively across functions — Operations, Facilities, Finance, and HR — to embed HSE principles across the business.

Maintains safety standards even under pressure. Willing to challenge unsafe practices regardless of seniority of those involved.

How to apply

Send your CV (pdf) to careers@ntel.com.ng with HSE Manager as the subject of the email.

Sales Representative (eSIM)

Job Summary

The Sales Representative will be responsible for driving the sale of eSIM products and mobile services, converting prospects into subscribers, and supporting customers through activation and onboarding.

Key Responsibilities

· Promote and sell ntel eSIM products and mobile plans to new and existing customers
· Educate customers on eSIM benefits, compatibility, activation process, and usage
· Identify prospective customers through calls, referrals, and field marketing activities
· Assist customers with eSIM onboarding, activation, and basic troubleshooting
· Convert leads to active subscribers and follow up to ensure successful activation
· Support existing customers with renewals, upgrades, and plan changes
· Accurately record sales activities and customer information in company systems
· Meet or exceed assigned sales and activation targets
· Handle customer inquiries and complaints professionally, escalating when necessary
· Stay updated on ntel’s products, promotions, and industry developments

Requirements

· B.Sc, HND, or OND in any discipline.
· 0–2 years of sales, retail, or customer service experience
· Strong interest in technology, smartphones, and digital products
· Good understanding of mobile devices (Android and iOS); eSIM knowledge is an advantage
· Excellent communication and interpersonal skills
· Ability to explain technical concepts in simple terms
· Customer-oriented with a persuasive and results-driven mindset
· Willingness to learn and adapt in a fast-paced sales environment

Key Skills

Sales and persuasion

Customer engagement and relationship building

Basic technical understanding of mobile devices

Time management and organization

Problem-solving and adaptability

Target-driven attitude

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Sales Representative (eSIM) and location as the subject of the email.

Sales Representative (eSIM)

Job Summary

Key Responsibilities

· Promote and sell ntel eSIM products and mobile plans to new and existing customers
· Educate customers on eSIM benefits, compatibility, activation process, and usage
· Identify prospective customers through calls, referrals, and field marketing activities
· Assist customers with eSIM onboarding, activation, and basic troubleshooting
· Convert leads to active subscribers and follow up to ensure successful activation
· Support existing customers with renewals, upgrades, and plan changes
· Accurately record sales activities and customer information in company systems
· Meet or exceed assigned sales and activation targets
· Handle customer inquiries and complaints professionally, escalating when necessary
· Stay updated on ntel’s products, promotions, and industry developments

Requirements

· B.Sc, HND, or OND in any discipline.
· 0–2 years of sales, retail, or customer service experience
· Strong interest in technology, smartphones, and digital products
· Good understanding of mobile devices (Android and iOS); eSIM knowledge is an advantage
· Excellent communication and interpersonal skills
· Ability to explain technical concepts in simple terms
· Customer-oriented with a persuasive and results-driven mindset
· Willingness to learn and adapt in a fast-paced sales environment

Key Skills

Sales and persuasion

Customer engagement and relationship building

Basic technical understanding of mobile devices

Time management and organization

Problem-solving and adaptability

Target-driven attitude

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Sales Representative (eSIM) and location as the subject of the email.

Sales Representative (eSIM)

Job Summary

Key Responsibilities

· Promote and sell ntel eSIM products and mobile plans to new and existing customers
· Educate customers on eSIM benefits, compatibility, activation process, and usage
· Identify prospective customers through calls, referrals, and field marketing activities
· Assist customers with eSIM onboarding, activation, and basic troubleshooting
· Convert leads to active subscribers and follow up to ensure successful activation
· Support existing customers with renewals, upgrades, and plan changes
· Accurately record sales activities and customer information in company systems
· Meet or exceed assigned sales and activation targets
· Handle customer inquiries and complaints professionally, escalating when necessary
· Stay updated on ntel’s products, promotions, and industry developments

Requirements

· B.Sc, HND, or OND in any discipline.
· 0–2 years of sales, retail, or customer service experience
· Strong interest in technology, smartphones, and digital products
· Good understanding of mobile devices (Android and iOS); eSIM knowledge is an advantage
· Excellent communication and interpersonal skills
· Ability to explain technical concepts in simple terms
· Customer-oriented with a persuasive and results-driven mindset
· Willingness to learn and adapt in a fast-paced sales environment

Key Skills

Sales and persuasion

Customer engagement and relationship building

Basic technical understanding of mobile devices

Time management and organization

Problem-solving and adaptability

Target-driven attitude

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Sales Representative (eSIM) and location as the subject of the email.

Graphics Designer

Job Summary

The Graphic Designer is responsible for creating visually compelling designs that communicate the organization’s brand message across digital and print platforms. The role supports marketing campaigns, internal communications, and social media visuals.

Key Responsibilities

· Design creative assets for digital and print use including banners, posters, flyers, infographics, and presentations
· Develop visual content for social media platforms in alignment with brand guidelines
· Collaborate with the communications and marketing team to translate ideas into engaging visuals
· Maintain brand consistency across all design outputs
· Edit and retouch images for marketing and corporate use
· Support campaign development with creative concepts and design execution
· Stay updated with design trends, tools, and best practices

Requirements

· Proficiency in Adobe Photoshop
· Proficiency in Adobe Illustrator
· Attention to detail and strong visual storytelling skills
· Ability to manage multiple projects and meet deadlines

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Graphics Designer as the subject of the email.

Finance Manager- Reporting and Revenue Control

Job Summary

Overseeing financial reporting, revenue recognition, and internal controls. The role ensures compliance with accounting standards, drive revenue accuracy and financial performance, supports audit and ERP migration processes.

Key Responsibilities

Coordinate the external reporting process with NATCOM. in the immediate, work with Team to close the outstanding years with the external auditors
Prepare management accounts and establish all processes towards migration to a new ERP
Ensure all control accounts are reconciled and are in check. During the current review, document and recommend all significant journals to establish control
Have oversight over revenue recognition in accordance with revenue standard, IFRS 15, and related accounting standards
Margin and Contribution Analysis
Act as business partner to the Sales Team and efforts affecting revenue initiative, development and control implementation
Establish the framework to enable NATCOM comply with FRC’s guidance on Internal Control Over Financial Reporting
Other functions assigned by the Financial Controller

Requirements

Bachelor’s degree in Accounting, Finance, Economics, or a related field.
Professional Certification in Accounting (e.g., ICAN, ACCA, CPA, CFA or similar) is required
Minimum of 5–7 years of progressive finance or accounting experience, including at least 3 years in a supervisory or managerial role
Experience with financial operations, treasury operations, cash management, or accounts payable/receivable functions.
Knowledge of financial markets and investment strategies
Demonstrable experience in performing bank reconciliations and resolving discrepancies.
Knowledge of accounting principles, financial reporting, budgeting, and forecasting.

Key Skills

Strong analytical and problem-solving skills

Excellent interpersonal skill

Expert in Microsoft office (Word, Excel, PowerPoint)

Conflict resolution skills

ERP & System Proficiency

Negotiation skills

Behavioral

High integrity

Attention to Details

Solid time management and organization skills

Ability to work independently and as part of a team.

Proactive and solution-oriented

How to apply

Send your CV (pdf) to careers@ntel.com.ng with Finance Manager as the subject of the email.

Financial Planning Assistant Manager

Job Summary

Developing and executing accurate budgeting, forecasting, and financial analysis to support strategic financial decision making. This is to ensure effective allocation of resources, cost optimization and alignment of financial plans.

Key Responsibilities

Support the preparation of annual budgets and periodic forecasts across business units.
Analyze financial data to identify trends, variances, and areas of improvement
Assist in monthly and quarterly financial reporting to management and stakeholders.
Support business units in financial planning, target setting, and performance tracking.
Work with cross-functional teams to validate assumptions and ensure data accuracy.
Monitor key financial indicators and assist with the preparation of management dashboards.
Participate in business case development and investment appraisals.
Ensure financial plans align with corporate objectives and market realities.
Support internal and external audits by providing required data and analysis.
Contribute to process improvement initiatives within the finance function.

Requirements

Bachelor’s degree in Accounting, Finance, Economics, or a related field.
Professional Certification in Accounting (e.g., ICAN, ACCA, CPA, CFA or similar) is required
Minimum of 3–5 years of progressive finance or accounting experience, including at least 2 years in a supervisory or managerial role
Experience in financial planning, budgeting, or analysis.
Knowledge of financial markets and investment strategies
Demonstrable experience in performing bank reconciliations and resolving discrepancies.
Knowledge of accounting principles, financial reporting, budgeting, and forecasting.

Key Skills

Strong analytical and problem-solving skills

Excellent interpersonal skill

Expert in Microsoft office (Word, Excel, PowerPoint)

Conflict resolution skills

ERP & System Proficiency

Negotiation skills

Behavioral

High integrity

Attention to Details

Solid time management and organization skills

Ability to work independently and as part of a team.

Proactive and solution-oriented

How to apply

Send your CV (pdf) to careers@ntel.com.ng with AM financial planning as the subject of the email.